Our coach driver, Chris is such a nice young man. He was smartly message dressed, courteous and very helpful. The coach was decorated for our enjoyment by him. He generous gesture to take the time to create Christmas cheeriness to our environment was very thoughtful. We look forward to going on another outing because we felt very special after having experienced Chris's hospitality. He is a credit to the industry he represents.
Thank you and God bless,
Erlinda and Richard
We just completed the Pacific coast tour from Seattle to San Francisco. Chris
was our driver. His cautious professionalism set us at ease. In addition, when not driving, he provided incite into local attractions and
culture we found very interesting and helpful. Thanks for the great trip.
Thanks again, Sandra
friendly loading and unloading our suitcases, etc. The step stool was very helpful getting on and off the bus. The arrival
time was just right. The bus was clean and comfortable. We appreciate the good service.
Our driver, Jennifer, was excellent! She was on time, ready to help our participants out with any questions they had, also helped put everything away for storage. She was very patient with the passengers considering they all had disabilities and it was very appreciated. Everything was comfortable, easy and convenient. We had a great experience!
Thank you again,
Neil & Sue
Thank you for everything! Every interaction I had was courteous, knowledgeable, and professional. The driver was approachable and talented. The actual bus itself was clean and comfortable and well-maintained. I have the opportunity, from time to time, to put together events that require transportation. I plan to never call another company again … you’ve earned our business and respect!
Please don’t hesitate to let me know if you ever need anything.
I just wanted to inform you that Danny was so wonderful yesterday. Our bus got delayed due to a traffic accident and there was so much traffic. We are grateful for the services provided.
Thank You, Irene
My name is Janie and just completed the San Bernardino student tour to San Francisco area with these two gentlemen.
Bernard was my driver and he is one of the most professional driver’s I have ever worked with.He is more than prompt, flexible, and kept our coach very clean (including windows). He was well spoken, calm and would do anything one would ask and without complaint.
Danny, with other guide was as well friendly, prompt, attended to his tasks and would do anything that was asked.
These two gentlemen work well together and are complimentary of each other. They were both always dressed as the professionals you would want. How fortunate you are to have these men with your company. Hope that you pass forward this information to these men as I do not have their emails.
I spoke with my company owner and told Helen to please request these gentlemen on future trips as well as I will call and request them personally.
Appreciate your help.
Our driver, Sandy, did a wonderful job driving us on June 25, and the 30th , both trips consisted of going up the mountain and she drove excellent thank you so much.
I just wanted to say that Lisa drove us today for Harvest Christian School and she did an AMAZING job. She was truly
kind, considerate and safe. We truly appreciated her efforts today.
I wanted to let you know what a wonderful trip we had to Dublin, CA this past weekend. We had 3 buses, very capably driven by Chris, Elysse & Debbie. We're the Hart High School band and we have had issues with the previous company we used, so we tried H&L Charter this year. What a difference!! The professionally attired drivers, clean and well maintained buses were wonderful! Chris, Elysse and Debbie were friendly, knowledgeable and capable and we'd love for them to drive us anytime!!! I hope that circumstances in the future allow us to continue to make H&L Charter our company of choice when traveling! Again, I can't commend Chris, Elysse and Debbie enough for making it a great trip for all.
Thank you and kind regards,
We thoroughly enjoyed our service with H & L Charter! Yes, the drivers were on time (even early) on both days. The drivers were very friendly and extremely professional. They both completed a safety speech prior to taking off. The equipment all worked well. Both buses were clean and comfortable, and everything worked properly. We look forward to working again with you in the future!
The group really enjoyed our driver, Jennifer. She was very polite and her driving was smooth and safe!
trip which made things run smoothly. Melva was also concerned at all times for the safety of each and every one of us it is
evident that she really loves her job.
Kelly & Carol (Teachers)
I wanted to take a moment to thank you for all your help in the past year, I have had many questions and your company has always been patient and exceeded expectations. Also, I wanted to give praise to our driver Danny, during our Northern California College Tour on March 16-19, 2015. Danny was accommodating, helpful and patient during the stressful and rushed trip for us. His presence at the wheel definitely brought comfort and assurance that the trip would be on time and safe.
This is a short note to THANK YOU so much for the fabulous drivers for the San Bernardino trip.
Danny Jones and Bernard Davis are superb and really made this a wonderful experience for our Gear Up students. As you know, for many of these students, this trip is the first experience away from home. Boarding a beautiful motorcoach, having wonderful drivers, staying in nice places, and having a first-hand college experience, can make all the difference in how they perceive their futures. These drivers are kind, professional and make safety a priority. Thank you so much!
All the best,
Thank you so much for taking good care of us and our clients. Our driver, Dennis, made the trip! Dennis took good care of the kids and the teachers and he’s very generous of his knowledge. There’s never a problem with him, always solutions!!!! Sincerely, I really want to thank you for making this trip unforgettable for our client and for me. Thanks to you and to your precious Dennis!!!!
I just wanted to let you know how much our team and coaching staff appreciated Danny on our trip up to Oakland, CA last weekend. Danny was very professional, personable, and always made himself available to us as a group. He was first class in every way and represented your organization with class and professionalism above and beyond the job the description. In addition, thank you for all your drivers…We have had Dennis on multiple occasions and feel the same way about Dennis as we do Danny. Both men are outstanding professionals that care about getting us to our destination safely and on time. They have both become a part of our support team. We appreciate you guys getting us to our games this past year!
DJELC Los Angeles
My college photography classes took two brief trips recently to Huntington Beach for sunrise and surfing photography. We departed at 4:15am both days, and the coach was there bright and early. Both drivers were wide awake and pleasant, greeting the students as they arrived. After a brief verbal orientation we were off.
your driver. We were so pleased with our entire service with your company. Punctuality, attention to detail, excellent customer service from the driver, and excellent vehicle condition. Everything we asked of you was handled with professionalism and swiftness; from adding water on the bus, microphone flexibility, and turn by turn direct from our designated person. Please extend our appreciation to our driver Scott for everything he did to make the tour an optimal sharing experience for our tour speakers and board members. Thank you for making our November 2019 Board Tour such a success.
Our trip to UCLA Conference Center in Lake Arrowhead was a wonderful experience. We were a little concerned about the trip up the mountain with the weather being cold, rainy and foggy. Jennifer handled the bus with ease and was a GREAT driver both to and from Lake Arrowhead. We would definitely request using her as our driver in the future!
This is my first experience with H & L Charter. Our group was very happy & satisfied with the service. Sandy was professional and cordial. The bus was very clean and comfortable. We should definitely use H & L Charter service again.
Thanks Dennis for a wonderful trip!
San Fran Tour Group
I would like to let you know how impressed we were with your driver, Sandy, who took us around California, Arizona and Nevada on our tour with Destination America (Titan Travel) a couple of weeks ago.
My wife and I both thought Sandy was brilliant – the perfect hostess and driver for the tour. She never stopped working from early in the morning until the evening and we always felt completely confident of her driving skills, even when navigating around busy cities or when climbing steep inclines around the Sierra Nevada or Big Sur.
I would be grateful if you would pass on our thanks and best wishes to Sandy – we hope she has a great year!