We are looking foward to our next weekend trip, thank you for all you do for us.
Thank you for everything! Every interaction I had was courteous, knowledgeable, and professional. The driver was approachable and talented. The actual bus itself was clean and comfortable and well-maintained. I have the opportunity, from time to time, to put together events that require transportation. I plan to never call another company again … you’ve earned our business and respect!
Please don’t hesitate to let me know if you ever need anything.
Hi Jodi – I just wanted to inform you Danny was so wonderful yesterday , our bus got delayed due to accident there was so much traffic we are grateful for the services provided.
Thank You, Irene
My name is Janie and just completed the San Bernardino student tour to San Francisco area with these two gentlemen.
Bernard was my driver and he is one of the most professional driver’s I have ever worked with.He is more than prompt, flexible, and kept our coach very clean (including windows). He was well spoken, calm and would do anything one would ask and without complaint.
Danny, with other guide was as well friendly, prompt, attended to his tasks and would do anything that was asked.
These two gentlemen work well together and are complimentary of each other. They were both always dressed as the professionals you would want. How fortunate you are to have these men with your company. Hope that you pass forward this information to these men as I do not have their emails.
I spoke with my company owner and told Helen to please request these gentlemen on future trips as well as I will call and request them personally.
Appreciate your help.
Good Morning Jodi,
I wanted to let you know Sandy did a wonderful job driving us on June 25, and the 30th , both trip consisted going up the mountain and she drove excellent thank you so much.
My college photography classes took two brief trips recently to Huntington Beach for sunrise and surfing photography. We departed at 4:15am both days, and the coach was there bright and early. Both drivers were wide awake and pleasant, greeting the students as they arrived. After a brief verbal orientation we were off.
Shanndolyn, Loma Linda University Health
Ernie, Claremont University
This is a short note to THANK YOU so much for the fabulous drivers for the San Bernardino trip.
Danny Jones and Bernard Davis are superb and really made this a wonderful experience for our Gear Up students. As you know, for many of these students, this trip is the first experience away from home. Boarding a beautiful motorcoach, having wonderful drivers, staying in nice places, and having a first-hand college experience, can make all the difference in how they perceive their futures. These drivers are kind, professional and make safety a priority.
Thank you so much!
Trina, I look forward to working with you in the future and please put Mr. Jones and Mr. Davis on a permanent request list for Hawthorne Tours.
All the best,
Helen @ Hawthorne Tours
Good afternoon Jodi,
I hope that you are doing well.
I really want to write you all I am amaze about your company and Dennis Marsh !
Thank you so much for taking good care of us and our clients. Dennis made the trip J The school principal of my group was a part time firefighter, so can you imagine how much they had fun together.
Dennis took good care of the kids and the teachers and he’s very generous of his knowledge. There’s never problem with him, always solutions !!!!!
Sincerely I really want to thank you for making this trip unforgettable for our client (Juvenat Notre-Dame) and for me
I will not be at SYTA this year so I will not have the chance to thank you in person ?
Thanks to you and to your precious Dennis !!!!
Take care xxx
Sandra, Career Services
I just wanted to let you know how much our team and coaching staff appreciated Danny on our trip up to Oakland, CA last weekend. Danny was very professional, personable, and always made himself available to us as a group. He was first class in every way and represented your organization with class and professionalism above and beyond the job the description.
In addition, thank you for all your drivers…We have had Dennis on multiple occasions and feel the same way about Dennis as we do Danny. Both men are outstanding professionals that care about getting us to our destination safely and on time. They have both become a part of our support team here at APU-
We appreciate you guys getting us to our games this past year!
DJELC Los Angeles
Stephanie, CIV USA IMCOM Fort Irwin
Upward Bound, Norco College
I hope this email finds you well. I wanted to take a moment to thank you for all your help in the past year, I have had many questions and your company has always been patient and exceeded expectations.
Also, I wanted to give praise to our driver Danny, during our Northern California College Tour on March 16-19, 2015. Danny was accommodating, helpful and patient during the stressful and rushed trip for us. His presence at the wheel definitely brought comfort and assurance that the trip would be on time and safe.
Caroline, Upward Bound
Our trip to UCLA Conference Center in Lake Arrowhead was a wonderful experience. We were a little concerned about the trip up the mountain with the weather being cold, rainy and foggy. Jennifer handled the bus with ease and was a GREAT driver both to and from Lake Arrowhead. We would definitely request using her as our driver in the future! ?
This is my first experience with H & L Charter. Our group was very happy & satisfied with the service. Sandy was professional and cordial. The bus was very clean and comfortable. We should definitely use H & L Charter service again.
Steve, Fire Starter Brands
Thanks Dennis for a wonderful trip!
San Fran Tour Group
Phil, General Manager of American Drive Tours, Inc.
Dave, Motorcoach Industries
Valerie, Heritage CA ACO
I would like to let you know how impressed we were with your driver, Sandy, who took us around California, Arizona and Nevada on our tour with Destination America (Titan Travel) a couple of weeks ago.
My wife and I both thought Sandy was brilliant – the perfect hostess and driver for the tour. She never stopped working from early in the morning until the evening and we always felt completely confident of her driving skills, even when navigating around busy cities or when climbing steep inclines around the Sierra Nevada or Big Sur.
I would be grateful if you would pass on our thanks and best wishes to Sandy – we hope she has a great year!
Stephanie, CIV USA IMCOM Fort Irwin
We were completely satisfied with your service. Sandy was a terrific driver as well as a delightful person. We enjoyed meeting her and appreciated her excellent driving skills and emphasis on safety. Her arrivals and departures were right on time. Thanks for your super service. I will recommend you too others.